Used and Refurbished Laptop Supply
Challenges You Are Facing
- Tight budget: startups, NGOs and training providers find it hard to afford a brand-new equipment fleet.
- Short-term staff: contract workers, interns or a 3-month project team are not worth buying new machines for.
- Unknown battery health: the biggest worry when buying used machines online is falsified battery data.
- Inadequate warranty cover: bulk auction machines have no route to repair once they break down.
- Operating system licensing issues: after re-imaging an old machine, Windows cannot be activated.
- Data erasure risk: the previous user's data may not be fully erased.
C2 Solution
Grade classification system:
- Grade A: near-new appearance, battery health 95% or above
- Grade B: light signs of use, battery health 85–94%
- Grade C: visible scratches or minor dents, battery health 75–84%
Re-certification process:
- Source vetting (only enterprise lease returns and decommissioned bank machines accepted)
- Full hardware inspection (30+ check points)
- Full-disk secure erase on the SSD (compliant with the NIST 800-88 standard)
- RAM / SSD upgrades (on client request)
- Pre-loaded Windows / macOS (legally licensed)
- Battery cycle testing (report supplied with each unit)
Additional assurances:
- 6-month hardware warranty: far beyond the 7 to 14 days offered by typical second-hand shops.
- Trade-in upgrade: the client's old machines can be traded in for value towards new purchases.
Who It Suits
| Business Type | Use Case |
|---|---|
| Startups (Seed / Series A) | Budget-sensitive, needing 80% of the capability at only 50% of the price |
| Non-profit organisations / NGOs | Project-based funding, where hardware is not a CAPEX priority |
| Education / training centres | Short-term use by students or instructors |
| Outsourced / consulting teams | Short-term, project-based contracts |
| Seasonal retail | Hiring temporary staff for peak season |
Service Process
- Client provides requirements (model / Grade / quantity)
- C2 quotes (with a sample health report per unit)
- Stock reserved (can be held for 7 working days)
- RAM / SSD upgrades (if required)
- Pre-load OS + client image (if any)
- Delivered together with a secure data wipe certificate
- 6-month warranty period begins
Supported Brands and Models
| Brand | Key second-hand models | Stock depth |
|---|---|---|
| Lenovo | ThinkPad X1 Carbon Gen 8–10, T480, T490 | Deep |
| HP | EliteBook 840 G5–G8, ProBook 440 | Medium |
| Dell | Latitude 7400, 5410, 5420 | Medium |
| Apple | MacBook Pro 2019–2022, MacBook Air M1 | Medium |
| Microsoft | Surface Pro 7+, Surface Laptop 4 | Shallow |
Stock is updated weekly; you are welcome to reserve the next available batch.
Warranty and After-Sales
- 6-month hardware warranty: covers motherboard, SSD, RAM, keyboard and screen.
- 3-month battery warranty: extendable to 12 months (HKD 150 per unit).
- Accidental damage: not covered by the standard warranty; Accidental Damage Cover can be purchased (HKD 250 per unit / 12 months).
- Free during the warranty period: hardware diagnostics and one RAM / SSD upgrade (labour waived, parts charged separately).
FAQ
What is the source of the second-hand machines?
Enterprise lease returns, decommissioned foreign-bank fleets and government department lists, all with source documentation.
How is the Grade standard determined?
Graded A / B / C according to appearance, battery health and hardware test results, with a report for each unit.
How is battery health assessed?
Battery cycle count compared against design capacity, with a Battery Report attached.
Do you pre-load Windows Pro and Office?
Office is a subscription and must go through the Microsoft CSP channel; C2 can arrange this on your behalf.
How is Windows licensing handled?
A legitimate OEM Pro licence is pre-loaded (transferred from a decommissioned machine or a new OEM key) and can be activated as genuine.
Can macOS be installed?
Apple machines are wiped and pre-loaded with the latest macOS, ready to use out of the box.
How is data erasure carried out?
To the Blancco or DoD 5220.22-M standard, with a wipe certificate attached.
Can old machines be traded in for cash value?
Yes; the trade-in amount depends on the Grade and model.
Success Stories
Case A — Second-hand MacBook fleet for a 40-person startup
A fintech startup had completed its seed round and needed a uniform MacBook fleet on a limited budget. C2 supplied 40 MacBook Pro 2020 units (M1, 16GB / 512GB, Grade A) pre-loaded with a uniform development image. Result: HKD 320,000 saved versus buying new (about 65% of the cost), and staff were productive from day one.
Case B — 60-unit Windows replacement for an NGO training centre
A youth vocational training centre was retiring ChromeOS and needed to switch to a Windows fleet for Office training. C2 supplied 60 Lenovo ThinkPad T480 units (i5 / 16GB / 256GB, Grade B) pre-loaded with Windows 11 Pro Education. Result: HKD 1,500 per unit, HKD 90,000 in total, including a 6-month warranty, completed within budget.
Get a Quote
Want a quote for second-hand machines? Provide the model, Grade preference and quantity for a reply within 24 hours with a quotation and sample health report. An old-machine trade-in service is also available to save you more.
